Everstead Labs › Free tools › Shopify policy FAQ generator
Free Shopify policy FAQ generator
Buyers abandon carts over unanswered policy questions. Answer 8 quick prompts and get a paste-ready FAQ covering returns, refunds, shipping, and damaged orders.
How it works
- Answer the prompts: return window, who pays return shipping, damaged-item policy, cancellation rule, refund method and speed, delivery time, contact.
- Get 10 buyer questions answered in plain language, in a consistent voice.
- Download the HTML and paste it into a Shopify page (Online Store → Pages → code view), or copy plain text.
What it looks for
- ['The 10 questions buyers actually ask before purchasing', "'All sales final' handled honestly when that's your policy", 'Damaged / wrong-item flow with a photo-first process', 'Wrong-address and package-marked-delivered edge cases']
Common questions
Is the generated FAQ legally binding policy?
It's a starting template, not legal advice. Review every answer, adjust to your actual practice, and publish it as your own.
Does it work outside Shopify?Yes — the export is plain HTML; paste it into any site builder.
Also launching a store?Run the free Shopify launch checklist before you go live.
More free tools
- Workflow & App Rescue — something broken in your business? See it fixed in a working demo before you pay.
- Shopify launch checklist — free pre-launch pass
- FinePrint Friend — paste any offer text, get the traps highlighted
- Refund Letter Builder — a calm, firm refund request in 60 seconds